Facebook Campaign enables us to measure response and retarget from campaigns we run on Facebook and Instagram

Tell us if you're unhappy with something

We always try to get things right, however, we know that sometimes they go wrong. Please tell us why you’re unhappy by choosing an option below, so we can work out how we can help to fix the problem.

Report a problem

Fill in our report a problem form so we can fix the issue.

Problems may include:

  • Your bin not being collected
  • A messy street
  • Fly-tipping
  • A noisy neighbour
  • Dog fouling

Appeal a fine or decision

You may want to appeal:

Make a suggestion

You can make a suggestion about how you feel we can improve one of our services or the experience you've had with us.

Make a suggestion

Make a formal complaint

Make a formal complaint

We will give you a formal response within ten working days.

Adult social care (MyLife)

If you’re unhappy with the services you or someone you know is receiving, speak to your carer about this before formally complaining.

Children’s services

If you’re unhappy with the services you or someone you know is receiving, speak to your team about this before formally complaining. 

Schools

If you are unhappy with a school please contact them directly.