Sign up to Enfield Connected to access our services, report issues and make payments. You can also view your accounts and claims, including Council Tax and Housing Benefits enquiries.
Council Tax and Housing Benefits enquiries can be dealt with over the telephone on 020 8379 1000. Opening hours are 9am to 5pm, Monday to Friday. For more information on Council Tax, see our Council Tax section.
Christmas and New Year opening hours
Council offices will be closed on the following dates:
- Wednesday 25 December 2019 - closed
- Thursday 26 December 2019 - closed
- Friday 27 December 2019 - closed
- Wednesday 1 January 2020 - closed
Edmonton Access Centre
Address
South Mall
Edmonton Green
Edmonton
N9 0TX
Services and opening times
- Council Tax and Housing Benefits
Proof of identity checks: 9am to 4:30pm, Monday to Friday
- General enquiries and self-service (with help if needed): 9am to 5pm, Monday to Friday
- Council Housing face-to-face enquiries: 9am to 5pm, Monday to Friday
Civic Centre
Address
Civic Centre
Silver Street
Enfield
EN1 3XA
Sat nav users should use EN1 3ES. Get directions to Civic Centre using Google Maps.
Services and opening times
- Cashiers: 10am to 2pm, Monday to Friday
- Council Tax and Housing Benefits
Proof of identity checks: 9am to 4:30pm, Monday to Friday
Telephone enquiries 020 8379 1000: 9am to 5pm, Monday to Friday
For more information see our Council Tax section
- Concessionary travel: 9am to 5pm, Monday to Friday
- General enquiries and self-service (with help if needed): 8:30am to 5pm, Monday to Friday
- School admissions
Face-to-face complex enquiries: Tuesday 2pm to 4pm, Thursday 9am to 11am
Telephone enquiries about school admissions 020 8379 5501: Monday 9am to 11:30am, Tuesday 9am to 11:30am, Wednesday 2:30pm to 5pm, Thursday 2:30pm to 5pm and Friday 9am to 11:30am
- Shop Mobility: 9am to 4pm, Monday to Friday
John Wilkes House
Address
79 High Street
Ponders End
EN3 4EN
Services and opening times
- Homelessness prevention and support: 9am to 4pm, Monday, Tuesday, Wednesday and Friday
(John Wilkes House will be closed for staff training between 9am and 12pm on Thursday mornings until further notice)
- Telephone enquiries 020 8379 1000: 9am to 5pm, Monday to Friday
Libraries
Self-service scanners are available at the following libraries:
- Palmers Green library
- Edmonton Green library
- Ordnance Unity Centre library
- Enfield Town library
View the library contact details and opening hours
Out of office hours
You can contact us on 020 8379 1000 between 9am and 5pm, Monday to Friday. This number is also available out of office hours for emergencies.