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Council opening hours

Sign up to Enfield Connected to access our services, report issues and make payments. You can also view your accounts and claims including Council Tax and Housing Benefits enquiries.

Council Tax and Housing Benefits enquiries can be dealt with over the telephone on 020 8379 1000. Opening hours are 9am to 5pm, Monday to Friday. For more information on Council Tax, see our Council Tax section.

Edmonton Access Centre

Address

South Mall
Edmonton Green
Edmonton
N9 0TX

Services and opening times

  • Council Tax and Housing Benefits
    Proof of identity checks, self-service with help if needed: 9am to 5pm, Monday to Friday
  • Council Housing face-to-face enquiries: 9am to 5pm, Monday to Friday

Civic Centre

Address

Civic Centre
Silver Street
Enfield
EN1 3XA

Sat nav users should use EN1 3ES.  

Services and opening times

  • Cashiers: 10am to 2pm, Monday to Friday
  • Council Tax and Housing Benefits 
    Proof of identity checks, self-service with help if needed: 9am to 4pm, Monday to Friday
    Telephone enquiries 020 8379 1000: 9am to 5pm, Monday to Friday
    For more information see our Council Tax section
  • Concessionary travel: 9am to 5pm, Monday to Friday
  • General enquiries: 8:30am to 5pm, Monday to Friday
  • School admissions 
    Face-to-face complex enquiries: Tuesday 2pm to 4pm, Thursday 9am to 11am
    Telephone enquiries about school admissions 020 8379 5501: Monday 9am to 11:30am, Tuesday 9am to 11:30am, Wednesday 2:30pm to 5pm, Thursday 2:30pm to 5pm and Friday 9am to 11:30am
  • Shop Mobility: 9am to 4pm, Monday to Friday

John Wilkes House

Address

79 High Street
Ponders End
EN3 4EN

Services and opening times

  • Homelessness prevention and support: 9am to 4pm, Monday to Friday
  • Telephone enquiries 020 8379 1000: 9am to 5pm, Monday to Friday

John Wilkes House will be closed for staff training between 9am and 12pm on Thursday mornings until further notice.

Libraries

Self-service scanners are available at the following libraries:

  • Palmers Green library
  • Edmonton Green library
  • Ordnance Unity Centre library
  • Enfield Town library

View the library contact details and opening hours

Out of office hours

You can contact us on 020 8379 1000 between 9am and 5pm, Monday to Friday. This number is also available out of office hours for emergencies.