Council opening hours

Sign up to Enfield Connected to access our services, report issues and make payments. You can also view your accounts and claims including Council Tax and Housing Benefits enquiries.

Council Tax and Housing Benefits enquiries can be dealt with over the telephone on 020 8379 1000. Opening hours are 9am to 5pm Monday to Friday. For more information on Council Tax, see our Council Tax section.

Civic Centre

Address

Civic Centre
Silver Street
Enfield
EN1 3XA

Sat nav users should use EN1 3ES.  

Services and opening times

• Cashiers: 10am to 2pm, Monday to Friday
• Council Tax and Housing Benefits
  Face-to-face enquiries - forms and evidence: 9am to 4pm, Monday to Friday
  Telephone enquiries 020 8379 1000: 9am to 5pm, Monday to Friday
  For more information on Council Tax, see our Council Tax section
• Concessionary travel: 9am to 5pm, Monday to Friday
• General enquiries: 8:30am to 5pm, Monday to Friday
• School admissions 
  Face-to-face complex enquiries: Tuesday 2pm to 4pm, Thursday 9am to 11am
  Telephone enquiries about school admissions 020 8379 5501: Monday 9am to 11.30am, Tuesday 9am to 11.30am, Wednesday 2.30pm to 5pm, Thursday 2.30pm to 5pm and Friday 9am to 11.30am
• Shop Mobility: 9am to 4pm, Monday to Friday

Edmonton Access Centre

Address (closed for refurbishment)

South Mall
Edmonton Green
Edmonton
N9 OTX

The Edmonton Access Centre is closed for refurbishment until Summer 2017. In the meantime, you can visit our temporary Access Centre at:

Green Towers
7 Plevna Road
Edmonton
N9 0BU

Services and opening times

• Council Tax and Housing Benefits - forms and evidence: 9am to 5pm, Monday to Friday
• Council Housing face to face enquiries: 9am to 5pm, Monday to Friday

John Wilkes House

Address

79 High Street
Ponders End
EN3 4EN

Services and opening times

• Council Tax and Housing Benefits - forms and evidence: 9am to 4pm, Monday to Friday

• Housing enquiries by appointment only: 9am to 4pm, Monday to Friday.
  To make an appointment to see the Housing Options and Advice Service you will first need to complete get help with your housing situation.

• Telephone enquiries 020 8379 1000: 9am to 5pm, Monday to Friday

Please note, from 9 February 2017 John Wilkes House will be closed between 9am and 11am on Thursday mornings, for a limited period, for staff training.

Libraries

Library opening hours

Out of office hours

You can contact us on 020 8379 1000 between 9am and 5pm, Monday to Friday. This number is also available out of office hours for emergencies.