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COVID-19 Information for Parents, Carers and Childcare Providers




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The guidance and links below outline COVID -19 Ofsted, Public Health and Department for Education requirements for all providers and childminders registered with Ofsted including child- minding agencies, wraparound childcare and clubs (before and after school and holiday care).

“There is a new variant of COVID-19 – Omicron – which is highly infectious and spreading fast. Every adult in the country now needs to get a Covid-19 booster vaccine, because two doses of the vaccine are not enough to give the level of protection against infection we all need. Boosters give you the best possible protection against the virus and should significantly reduce your risk of serious illness and hospitalisation.

“It is more important than ever to get vaccinated. Get your Covid-19 booster vaccine today to strengthen your protection. Get boosted now. Visit”

Communications and promotional assets about the Covid-19 vaccine and booster drive will be available via the Coronavirus Resource Centre. Keep checking the ‘Vaccine’ section for the latest resources to help you promote key messages. This employer toolkit might also be useful e.g. for larger providers

Contacting the Department for Education (DfE)

The DfE incident support helpline (formerly the COVID-19 helpline) is available to support the education sector, with any questions you have about COVID-19 and other national incidents and emergencies, which impact on education, childcare and children’s social care.

DfE incident support helpline:
Phone: 0800 046 8687
Opening hours: Monday to Friday, 8am to 6pm

Handwashing advice

It is essential that everyone washes their hands more often, using soap and water for at least 20 seconds. Hand washing with soap employs mechanical action that loosens bacteria and viruses from the skin, rinsing them into the drain. Drying hands afterwards makes the skin less hospitable to the virus. Hand sanitiser can be effective if soap is not available or the situation makes using soap less feasible (i.e. when outside) but using hand sanitiser provides none of the virus-destroying friction that rubbing your hands together and rinsing with water provides.