About us – Informed Families

How can I contact IF and what are your opening hours?

IF@enfield.gov.uk

0800 694 1066

Our helpline is available Monday-Friday 9am-5pm. …

How do I make a complaint about IF or any other council service I’ve received?

While we hope that you never have to make a complaint about Informed Families, if you are at all unhappy in any way with the service you’ve received from us or any other council service you have a right to …

What does Informed Families do?

We are Enfield Council’s Family Information Service and can provide you with information and advice about Childcare, Paying for Childcare, Play Activities and Family Services. We can also offer guidance about working within the childcare sector. By providing information, advice …