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Gutter behaviour by conmen

Published on:

12 October 2016

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Residents are being urged to be vigilant after Enfield Council announced it was investigating reports of bogus callers offering to carry out guttering and roofing work for initially low fees across the borough and then escalating the charges.

Residents are being urged to be vigilant after Enfield Council announced it was investigating reports of bogus callers offering to carry out guttering and roofing work for initially low fees across the borough and then escalating the charges.

Teams of conmen are believed to have been operating in Enfield Lock, Highlands, Chase, Bush Hill and Palmers Green Wards in recent months, but it is likely that they will extend their activities across the borough.

They start by offering to clean residents' guttering and roofing for prices ranging from £30-180, but then after getting onto the roof suddenly inform homeowners that there are numerous problems and wood, felt or tiles, which need replacing at which point the price soars and the workmen start to demand cash upfront to pay for men and materials.

Enfield Council's Cabinet Member for Environment, Cllr Daniel Anderson, said: "We want to catch these villains before they con anyone else out of any money. Rogue traders such as these are unlikely to provide any paper work, tell you your cancellation rights or, mobile phone number aside, give you their proper contact details. The quality of work is almost always substandard and the price charged exorbitant.

"Our Trading Standards team are investigating workers with both 0208 and 0800 numbers and we believe they have registered for this number using business service providers with untraceable mobile phones and using false mailbox addresses without the authority of the mailbox/business services companies.

"If you have dealt with any traders like this recently please keep any paper work that you may have been given, and if they are working at your property presently - without putting yourself in any danger - if at all possible take photos of both the vehicles and any people involved. Failing that, please record the registration numbers of their vehicles and create a written description of all the people involved. This is essential evidence to help catch these crooks."

More information and advice is available from Citizen's Advice Consumer Service on 03454 040506.

You can obtain a list of reputable companies from the Enfield council website typing in 'building confidence' in the search box.

If you are having work carried out by people that fit the above description, Enfield Council advises residents to contact the Police on 999 or CAB Consumer Advice on 03454 04 05 06, who will contact Enfield Trading Standards.