Staying safe

Advice for children & young people

Talk to us

If you are being abused or you are supporting someone who has experienced abuse, please get in touch with us – it’s free and you don’t have to say who you are.  You can get help in any of these ways:

Ring the Single Point of Entry (SPOE) on 020 8379 5555, Monday to Friday 9.00 am to 5.00 pm.  Call the emergency duty team on 020 8379 1000 at night and weekends, and tell them what is happening.

In an emergency – such as when someone is being hit or shut out of their home – ring the police on 999.  You can also ring ChildLine on 0800 1111 or visit the ChildLine website.

If you don’t want to talk to someone you don’t know, you can ask an adult that you trust, like a teacher or youth worker or even a friend, to make the phone call for you.  When people are working with children they have to follow set procedures, but they will explain to you what they will do and should be able to support you through the process.

NEW:  ChildLine have launched the ‘For Me‘ app – the first app to provide counselling for young people via smartphone and other mobile devices. For more information and to download the app for free, follow the link.