Due to essential maintenance work, no Housing Benefit / Council Tax Support claims can be made from 5pm on Friday 16th July. Access to making Housing Benefit / Council Tax Support claims will become available from 9am on Monday 19th July. We apologise for any inconvenience this may cause.
- Coronavirus (COVID-19) crisis: we have made changes to the way Council Tax, rent and other debt and payments are processed during this time. For details about this and welfare advice, see our financial hardship page.
If you need help paying your rent you can claim Universal Credit, unless you live in temporary or supported accommodation or are of state pension age. If any of these apply, you should claim Housing Benefit instead. You can use our website to calculate your entitlement, make a new claim, tell us about changes to your circumstances and view your Housing Benefit account.