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COVID-19: guidance for employers and businesses

The current coronavirus (COVID-19) crisis means this is a challenging time for all businesses. We will help you and our local economy to get through this unprecedented time.

This web section provides a hub for businesses in Enfield to find support, stay informed with the latest updates, and find resources to help you and your business.

Under new government guidance, many businesses and leisure facilities will be closed until at least 2 December 2020. This is to reduce social contact and slow the spread of coronavirus.

To view the latest restrictions, including which businesses and venues can and can't open, visit GOV.UK. For further detail, see the full Health Protection Regulations covering the period to 2 December 2020.

We would like to thank our town centre and high street businesses, which have been exceptional in their response during these hard times. Officers are working to support businesses and aid their recovery in the medium and long term.

This work is supported by the Reopening High Streets Safely Fund, established through a grant from the European Regional Development Fund (ERDF).

Guidance on making your business COVID-secure

Find out how to make your business COVID-secure using the government guidelines at GOV.UK. All businesses that remain open must continue to follow COVID-secure guidelines. If you fail to do this, you may be subject to a fixed penalty notice of £1000.

Enjoy Enfield safely logo European Union ERDF and HM Government logos

For more information, see below:

For organisations that are providing information and support to businesses, see COVID-19: resources.

Poster downloads

If you can stay open, let customers know how your business is staying COVID-19 secure:

Available support

Stay up-to-date and contact info

We post the latest information for residents and businesses on our social media channels. By sharing our content, you will be helping to keep people safe and help our local economy survive this crisis.

You can find us on Twitter, Facebook, and on LinkedIn.

You can also get the latest information in our frequent newsletter, and opting in to ‘Information for Local Businesses’.

supporting Enfield businesses

This web section provides businesses in Enfield with guidance on how to respond to the challenges they are currently facing due to COVID-19. On our business pages you will find links to the latest information, guidance and support from local and national sources.

For information about business grants, visit our financial support page.

For information about business advice and support, visit our resources page.

If you can’t find what you are looking for, or have further questions, you can complete our Business Response form and a team member will get back to you as soon as possible.

Business Response form

We are currently dealing with a high level of enquires, but we aim to respond within two working days.

Other ways to contact us

You can get the latest information by signing up to our frequent newsletter, and opting in to ‘Information for Local Businesses’.

There will also be regular updates on the Enfield Council LinkedIn page.

For information about grants, visit our financial support page. For any other queries, email business@enfield.gov.uk.

For information on the wider community support package being delivered by Enfield Council, visit Enfield’s response to COVID-19. Please note this is an ongoing situation so be aware the guidance could change at short notice.

How we use your information

Information you give will be used for the purpose of contacting you and directing you to the right help. The information will be managed in accordance with the council’s privacy policy, and used for business support purposes only. If you want us to refer you to partner organisations (the Federation of Small Businesses) for further support, please inform us. If you do not consent, only council facilities will be directly available, although our staff may signpost you to contact others yourself.

You should note that we are not business advisors and can’t provide business advice. Our team offers an initial business triage service only. We will be able to signpost to the latest information and guidance available and refer you to partner organisations (also other council departments where relevant).


The government has announced new national restrictions in England that are expected to apply until 2 December 2020. See guidance for businesses and venues in England.

Local Restriction Support Grants

Local Restriction Support Grants will be available for some businesses from Monday 23 November.

To be eligible, businesses will need to be registered to pay business rates, and have been required to close due to local or national restrictions, resulting in full closure or the inability to provide usual in-person customer service from the property.

To apply, you can complete the online application below. Payments will be made within 14 days. Grant payments are set out as follows:

  • Rateable value equal to or below £15,000 - One payment of £1,334 for the four-week period.
  • Rateable value over £15,000 but below £51,000 - One payment of £2,000 for the four-week period.
  • Rateable value over £51,000 - One payment of £3,000 for the four-week period.

The council is also developing a discretionary scheme to provide businesses with financial and other support, if either you have been more affected or don’t qualify for the above scheme. Further information will be released once the scheme has been agreed, and added here when available. This is not expected to be until mid-December. Payments are not expected to be made from the discretionary fund until at least 1 January 2021.

Apply for a Local Restriction Support Grant

Find coronavirus financial support for your business

You can use the government's business support finder to see what support is available for you and your business.

London Growth Hub

You can find a support scheme for your business using the London Growth Hub. They have listed hundreds of programmes and initiatives, including ways to unlock finance, access workspace and business mentoring.

The London Growth Hub are offering a webinar series to navigate the challenges of COVID-19. They can also help you access financial help through a free one-to-one advice session with a business adviser.

Human resources

Under the Coronavirus Job Retention Scheme, all UK employers with a PAYE scheme will be able to access support to continue paying part of their employees’ salary, if they would otherwise have been laid off during this crisis. Government grants will cover 80% of the salary of retained workers up to a total of £2,500 a month.

The government will bring forward legislation to allow small and medium-sized businesses to reclaim Statutory Sick Pay (SSP) paid for staff sickness absences, due to coronavirus.


Businesses affected by coronavirus can access bank lending and overdrafts via a Business Interruption Loan. For loans up to £5 million, the government is providing a guarantee of 80% for each loan.

Businesses will be able to borrow between £2,000 and £50,000 through Bounce Back Loans, and access the cash within days. The government will guarantee 100% of the loan and there won’t be any fees or interest to pay for the first twelve months. Businesses can apply online through a short and simple form from Monday 4 May.

The Future Fund will provide government loans to eligible UK-based companies, ranging from £125,000 to £5 million, subject to at least equal match funding from private investors.

Business rates

The government has introduced a business rates holiday for all retail, hospitality and leisure businesses for the 2020 to 2021 tax year. This is in addition to over 1,900 business in Enfield that already pay no business rates, due to full small business rate relief. The business rates holiday has also been extended to include estate agents, letting agents and bingo halls.

The council will automatically identify eligible businesses for the enhanced relief and then reissue your business rates bill. Direct debits due to be taken for eligible businesses from 1 April 2020 have been stopped.

If you’re concerned about your business rates account, visit our business and licensing page. 


All businesses and self-employed people in financial distress, and with outstanding tax liabilities, may be eligible to receive support with their tax affairs through HMRC’s Time to Pay service.

To find out more, visit GOV.UK – difficulties paying HMRC.


The government will support businesses by deferring Valued Added Tax (VAT) payments for three months.

The Self-employment Income Support Scheme (SEISS) will support self-employed individuals (including members of partnerships) whose income has been negatively impacted by COVID-19.

Check the latest information from the government on how to claim a grant and find other help available

If you are in financial hardship, you can find out what support might be available to you by visiting Enfield’s response to COVID-19 – Financial hardship.

To provide help to our small-business community, Enfield Council has partnered with the Federation of Small Businesses (FSB), who are able to provide smaller businesses in Enfield with information to respond to the challenges they are facing due to COVID-19.

You can find out more by visiting the Federation of Small Businesses (FSB) website.

Discounted one-year membership promotion

As part of Enfield Council’s partnership with the Federation of Small Businesses, the FSB are offering Enfield business owners a one-year FSB membership, wavering the £30 joining fee. Enfield Council will then offer a £50 refund through the FSB to everyone that applies for this support by filling out the FSB support form (PDF), and emailing it to business@enfield.gov.ukquoting 'FSB Membership Discount' in the subject.

For information on FSB memberships and annual subscription fees see the FSB membership page.

Enfield construction firms during COVID-19

We want to hear from Enfield-based SME companies working in the following industries:

  • construction
  • property development
  • landownership

The council has ambitious plans to increase house building for the benefit of local residents over the next ten years. This includes supporting the local business sector to be part of the growth we are looking to achieve. It's therefore vital that we support your business continuity during these unprecedented times.

To begin, we can help by signposting you to relevant support. Visit our COVID-19 guidance for employers page for general information for businesses during the crisis. For construction-specific support information, visit Build UK.

We would also like to invite construction-related SME companies to send us information that will help us to assess the extent and nature of the issues impacting your business. You can do this by completing the form below.

Construction SME business impact form

Any information you give will help us to streamline the support that we and/or the government may be able to provide in the circumstances. Alternatively, you can email esb@enfield.gov.uk (we aim to respond in priority order within five working days).

The council can help with planning issues and funding, to deal with such issues as ransom strips, disputed ownership and leases.

We may also be able to signpost you to sources of funding and support that may be accessed through the council, such as grants and loans. For example, in helping to support the development of sites for much needed homes for Enfield residents and helping us through the housing crisis.

If you have any other general questions about the COVID-19 business response, email business@enfield.gov.uk (inbox monitored weekdays only).

You can visit our web section, Enfield’s response to COVID-19, for the latest coronavirus information for finding or offering help in the community.

shopappy logo

Your local shops all in one place

ShopAppy provides a single platform for shoppers to browse and buy local products and online services from businesses across Enfield.

This online marketplace offers both a fantastic opportunity to grow your retail business or online service, and supports shopping locally.

Grow your retail business and sell to your local community

Register with ShopAppy and your business will be displayed on the Enfield page, where shoppers can browse and order products and online services from multiple traders in the borough. Shoppers simply add the products they want to their basket and ShopAppy organises them to arrive in a single delivery.

This offers shoppers greater flexibility to get what they need from multiple traders rather than having to book several different deliveries - all while exposing your business to new customers.

Supporting your business through the COVID-19 crisis

ShopAppy provides an easy way for businesses to continue trading during the COVID-19 crisis. Through online shopping and home deliveries, ShopAppy helps your staff and customers to maintain safe social distancing practices.

Register your business

You can register with ShopAppy free until April 2021. If you find that it's not right for you, you don’t have to continue after that, but there's support available to help make it work for your business.

To register your business visit ShopAppy, or if you have any questions about how ShopAppy works, email info@ShopAppy.com.

If you aren't already trading online this is your opportunity, so take advantage of this fantastic way to grow your business!

We will be promoting ShopAppy to residents across Enfield so don't miss out.

There are lots of other ways you can get support during the COVID-19 crisis. Here is some of the latest guidance from government and partners.

Note that this is an ongoing situation and the guidance could change at short notice.

Information for businesses

London Growth Hub

You can find a support scheme for your business through the London Growth Hub, who have listed hundreds of programmes and initiatives. These include ways to unlock finance, access workspace and business mentoring.

The London Growth Hub has also launched a series of free webinars, designed to guide London’s small businesses across various problem areas, as they navigate the challenges of COVID-19.

You can also access free one-to-one support. If you have any queries or concerns about the potential impact COVID-19 may have on your business, you can speak to one of their business advisers. Book a one-hour telephone appointment.

Sector-specific organisations

Free online support and resources for businesses

These organisations offer a range of support including free guidance, one-to-one appointments, webinars and other resources:

Member access support and resources for businesses

These organisations offer guidance and resources to their members. There may be a fee to sign up as a member:

General COVID-19 information