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COVID-19: guidance for employers and businesses

The current coronavirus (COVID-19) crisis means this is a challenging time for all businesses. We will help you and our local economy to get through this unprecedented time.

This web section provides a hub for businesses in Enfield to find support, stay informed with the latest updates, and find resources to help you and your business.

As we look towards the reopening of our economy, in line with the Government's roadmap out of lockdown, we would like to thank all our local businesses who have helped make Enfield a safer place, by observing lockdown restriction rules and getting vaccinated when invited.

We know how hard this has been for many of the businesses on our high streets. We are confident, though that given the right tools and support we can help Enfield’s local economy get back on its feet.

We also want to make sure you, your employees and customers have the confidence to return, and you know how to make your place of work COVID-secure and compliant. You can keep up to date with the latest Government advice at GOV.UK/coronavirus.

To view the latest restrictions, including which businesses and venues can and can't open in the current climate, visit GOV.UK – COVID-19 response.

Once businesses begin to reopen, you will still see the Enjoy Enfield Safely campaign. This campaign is aimed at encouraging shoppers back to our borough’s high streets and town centres. This will support businesses and encourage residents to shop local.

To support this campaign, Enfield Council is also looking at hosting events and cultural activities during the summer in town centres and shopping areas. More information will be available on this soon and we hope you will be able to get involved.

We would like to thank our town centre and high street businesses, which have been exceptional in their response during these hard times. Officers are working to support businesses and aid their recovery in the medium and long term.

This work is supported by the Reopening High Streets Safely Fund, established through a grant from the European Regional Development Fund (ERDF).

Guidance on making your business COVID-secure

Find out how to make your business COVID-secure using the government guidelines at GOV.UK. All businesses that remain open must continue to follow COVID-secure guidelines. If you fail to do this, you may be subject to a fixed penalty notice of £1000.

Enjoy Enfield safely logo European Union ERDF and HM Government logos

For more information, see below:

For organisations that are providing information and support to businesses, see COVID-19: resources.

Welcome Back Pack

Poster downloads

If you can stay open, let customers know how your business is staying COVID-19 secure:

Available support

Stay up-to-date and contact info

We post the latest information for residents and businesses on our social media channels. By sharing our content, you will be helping to keep people safe and help our local economy survive this crisis.

You can find us on Twitter, Facebook, and on LinkedIn.

You can also get the latest information in our frequent newsletter, and opting in to ‘Information for Local Businesses’.

supporting Enfield businesses

This web section provides businesses in Enfield with guidance on how to respond to the challenges they are currently facing due to COVID-19. On our business pages you will find links to the latest information, guidance and support from local and national sources.

For information about business grants, visit our financial support page.

For information about business advice and support, visit our resources page.

If you can’t find what you are looking for, or have further questions, you can complete our Business Response form and a team member will get back to you as soon as possible.

Business response form

We are currently dealing with a high level of enquires, but we aim to respond within two working days.

Other ways to contact us

You can get the latest information by signing up to our frequent newsletter, and opting in to ‘Information for Local Businesses’.

There will also be regular updates on the Enfield Council LinkedIn page.

For information about grants, visit our financial support page. For any other queries, email business@enfield.gov.uk.

For information on the wider community support package being delivered by Enfield Council, visit Enfield’s response to COVID-19. Please note this is an ongoing situation so be aware the guidance could change at short notice.

How we use your information

Information you give will be used for the purpose of contacting you and directing you to the right help. The information will be managed in accordance with the council’s privacy policy, and used for business support purposes only. If you want us to refer you to partner organisations (the Federation of Small Businesses) for further support, please inform us. If you do not consent, only council facilities will be directly available, although our staff may signpost you to contact others yourself.

You should note that we are not business advisors and can’t provide business advice. Our team offers an initial business triage service only. We will be able to signpost to the latest information and guidance available and refer you to partner organisations (also other council departments where relevant).

Government financial support for business

Following COVID-19 restrictions placed by government from October 2020, grants have been made available for certain businesses, which vary according to changes in tiered restrictions. Please see below an overview of grants available and applicable dates.

Restart Grant

The Restart Grant scheme was announced in the Chancellor’s budget on 3 March 2021. Through this scheme, the government will provide one-off Restart Grants to businesses in England.

Non-essential retail business premises can receive grants of up to £6,000 to help them reopen safely.

Hospitality, accommodation, leisure, personal care and gym business premises can receive grants of up to £18,000 per premises, which may open later under plans set out in the roadmap and will be more impacted by restrictions when they do reopen.

The Restart Grant scheme supports businesses that are predominantly reliant on delivering in-person services for the public in the sectors. This scheme only applies to businesses in the rating list.

Non-essential retail

The grant will support non-essential retail premises with one-off grants of up to £6,000 in Strand One of the Restart Grant. The following thresholds apply for these businesses:

  • Businesses occupying hereditaments appearing on the local rating list with a rateable value of exactly £15,000 or under on 1 April 2021 will receive a payment of £2,667
  • Businesses occupying hereditaments appearing on the local rating list with a rateable value over £15,000 and less than £51,000 on 1 April 2021 will receive a payment of £4,000
  • Businesses occupying hereditaments appearing on the local rating list with a rateable value of exactly £51,000 or over on 1 April 2021 will receive a payment of £6,000

Hospitality, accommodation, leisure, personal care and gyms

The Restart Grant will also support hospitality, accommodation, leisure, personal care and gym business premises with one-off grants of up to £18,000 in Strand Two of the Restart Grant. The following thresholds apply for these businesses:

  • Businesses occupying hereditaments appearing on the local rating list with a rateable value of exactly £15,000 or under on 1 April 2021 will receive a payment of £8,000
  • Businesses occupying hereditaments appearing on the local rating list with a rateable value over £15,000 and less than £51,000 on 1 April 2021 will receive a payment of £12,000
  • Businesses occupying hereditaments appearing on the local rating list with a rateable value of exactly £51,000 or over on 1 April 2021 will receive a payment of £18,000

Applying for the grant

If you have already applied for a Local Restrictions Support Grant covering National Lockdowns from November 2020 to March 31 2021, then you don't need to apply again.

If you haven’t previously applied to us for a Local Restrictions Support Grant you will need to complete the application form below.

Payments of this grant will be made as soon as possible. Further updates will appear on this page very soon.

Expanded Retail and Nursery Discount 2021-22

On 3 March 2021, the government confirmed that the Expanded Retail Discount and Nursery Discount would continue to apply in 2021/22. This applies at a rate of 100% for three months, from 1 April 2021 to 30 June 2021, and at 66% for the remaining period, from 1 July 2021 to 31 March 2022.

The government confirmed that there would be no cash cap on the relief received for the period from 1 April 2021 to 30 June 2021. From 1 July 2021, relief will be capped at £105,000 per business, or £2million per business where the business is in occupation of a property that was required, or would have been required, to close, based on the law and guidance applicable on 5 January 2021.

For all qualifying businesses, Enfield Council will apply this discount to the annual bill. We will also write to businesses to confirm how we will administer the scheme from July and what you will need to do.

If you don’t think you will be eligible for the discount, you can choose to opt out at any-time by contacting us by email at optout@enfield.gov.uk.

For more information, see our guidance notes (PDF) or read our FAQs (PDF).

Additional Restrictions Grant (phase one) Discretionary Grant

The Additional Restrictions Grant (ARG) supports businesses that are not covered by other Local Restrictions Support Grant (LSRG) schemes or where additional funding is needed.

The Additional Restrictions Grant has different eligibility criteria to any previous discretionary grant scheme. Please read the criteria before applying. Note also that old application reference numbers from previous discretionary grant schemes are not valid for this application and don't need to be provided.

Phase one of the ARG was available for applications from 9am on 8 March 2021.

Phase one of the ARG is now closed for applications. Applicants have until 5pm on Friday 23 April to submit any additional evidence.

View the phase one eligibility criteria and grant values (PDF).

Other phases of the ARG will become available in the following months for those not eligible in phase one. The detail and eligibility criteria for future phases is currently being developed and further information will be shared soon.

For more information, visit GOV.UK – Additional Restrictions Grant or read our FAQs (PDF).

Local Restrictions Support Grants (LRSG)

There is no need to make a new application for the LSRG outlined below if you made a previous application for the 2nd lockdown grant. Please make a note of your application reference number as we may ask you to update your application to confirm or supply further information.

For the 42-day payment made for the period beginning 5 January 2021, the application deadline is 31 March 2021.

For the 44-day payment made for the period beginning 16 February 2021, the application deadline is 31 May 2021.

Local Restrictions Support Grants - closed businesses during 3rd national lockdown (5 January 2021 onwards)

Grant funding has been made available to those businesses that are unable to trade and are forced to close during this national lockdown.

A grant will be paid to cover the ongoing lockdown on a 28-day cycle for each eligible business. The grant amounts are fixed at £1,334, £2,000 or £3,000, based on the relevant rateable value. Businesses with more than one qualifying property will receive more than one grant.

The additional top-up amounts that were announced before Christmas (Closed Businesses Lockdown Payment) of £4,000, £6,000 or £9,000, will be paid automatically where a previous application exists. These payments will follow in the next few weeks.

Government guidance coming shortly.

Local Restrictions Support Grants - closed businesses in Tier 4, local lockdown (20 December 2020 to 4 January 2021)

Businesses that were required to close due to local Tier 4 restrictions may be eligible for Local Restrictions Support Grants (Closed) Addendum.

A single grant to cover the period will be paid to each eligible business. The grant amounts will be fixed. Businesses with more than one qualifying property will receive more than one grant. This grant is paid pro rata in the following amounts, £762.29, £1,142.86 or £1,714.29, based on your rateable value.

The grants will be targeted at non-essential retail, hospitality, leisure, personal care and sports facilities.

For more information, visit GOV.UK - Local Restrictions Support Grant (Closed).

Local Restrictions Support Grants - closed businesses in Tier 3 (16 December 2020 to 19 December 2020) 

Businesses that were required to close due to local Tier 3 restrictions may be eligible for Local Restrictions Support Grants (Closed). Eligible businesses may be entitled to a cash grant for each 14-day period under local restrictions. 

The grants are targeted at hospitality, hotel, bed and breakfast, and leisure businesses. The grant amounts for the four-day period are £190, £285, or £428.

For more information, visit GOV.UK - Local Restrictions Support Grant (Closed).

Local Restrictions Support Grants - open businesses in Tier 2 (2 December 2020 to 15 December 2020)

Businesses that have been severely impacted due to local Tier 2 restrictions, may be eligible for Local Restrictions Support Grants (Open). Eligible businesses may be entitled to a cash grant for each 14-day period under local restrictions.

The grants are targeted at hospitality, hotel, bed and breakfast, and leisure businesses. The grant amounts for the fourteen-day period are £515, £770 or £1,155.

For more information, visit GOV.UK – Local Restrictions Support Grant (Open).

Local Restrictions Support Grants (closed businesses Addendum) – 2nd national lockdown (5 November 2020 to 1 December 2020)

This grant is for businesses that were required to close for the national lockdown period from 5 November until 1 December 2020. Eligible businesses may be entitled to a cash grant for each 28-day period under national restrictions. 

The grants are targeted at non-essential retail, leisure, personal care, sports facilities and hospitality businesses.

This grant has been available since 23 November 2020 for businesses who pay business rates. Payment must be made to the ratepayer.

The grant amounts are £1,334, £2,000, or £3,000, dependant on the rateable value.

For more information, visit GOV.UK - Local Restrictions Support Grant (Closed) Addendum.

Local Restrictions Support Grants - open businesses in Tier 2 (17 October 2020 to 4 November 2020)

Businesses that have been severely impacted due to local Tier 2 restrictions may be eligible for Local Restrictions Support Grants (Open). Eligible businesses may be entitled to a cash grant for each 14-day period under local restrictions.

The grants will be targeted at hospitality, hotel, bed and breakfast, and leisure businesses.

The grant amounts for the nineteen-day period are £545, £815 or £1,225, dependant on the rateable value.

For more information, visit GOV.UK – Local Restrictions Support Grant (Open).

Local Restrictions Support Grant (Sector) (23 March 2020 to date)

Business that have been required to close due to the national restrictions introduced in March 2020, and which have not been able to re-open, may be eligible for Local Restrictions Support Grant (Sector) funding. Eligible businesses may be entitled to a cash grant for each 14-day period they are closed.

Funding is available from 1 November 2020 and is not retrospective.

Eligible businesses include, nightclubs, dance halls, discotheques, adult entertainment venues and hostess bars.

For more information, visit GOV.UK – Local Restrictions Support Grant (Sector).

Apply for the Local Restrictions Support Grant

Find coronavirus financial support for your business

You can use the government's business support finder to see what support is available for you and your business.

London Growth Hub

You can find a support scheme for your business using the London Growth Hub. They have listed hundreds of programmes and initiatives, including ways to unlock finance, access workspace and business mentoring.

The London Growth Hub are offering a webinar series to navigate the challenges of COVID-19. They can also help you access financial help through a free one-to-one advice session with a business adviser.

Human resources

Under the Coronavirus Job Retention Scheme, all UK employers with a PAYE scheme will be able to access support to continue paying part of their employees’ salary, if they would otherwise have been laid off during this crisis. Government grants will cover 80% of the salary of retained workers up to a total of £2,500 a month.

The government will bring forward legislation to allow small and medium-sized businesses to reclaim Statutory Sick Pay (SSP) paid for staff sickness absences, due to coronavirus.

Loans

Businesses affected by coronavirus can access bank lending and overdrafts via a Business Interruption Loan. For loans up to £5 million, the government is providing a guarantee of 80% for each loan.

Businesses will be able to borrow between £2,000 and £50,000 through Bounce Back Loans, and access the cash within days. The government will guarantee 100% of the loan and there won’t be any fees or interest to pay for the first twelve months. Businesses can apply online through a short and simple form. The scheme is open to applications until 31 March 2021.

The Future Fund will provide government loans to eligible UK-based companies, ranging from £125,000 to £5 million, subject to at least equal match funding from private investors.

Business rates

The government has introduced a business rates holiday for all retail, hospitality and leisure businesses for the 2020 to 2021 tax year. This is in addition to over 1,900 business in Enfield that already pay no business rates, due to full small business rate relief. The business rates holiday has also been extended to include estate agents, letting agents and bingo halls.

The council will automatically identify eligible businesses for the enhanced relief and then reissue your business rates bill. Direct debits due to be taken for eligible businesses from 1 April 2020 have been stopped.

If you’re concerned about your business rates account, visit our business and licensing page. 

Tax

All businesses and self-employed people in financial distress, and with outstanding tax liabilities, may be eligible to receive support with their tax affairs through HMRC’s Time to Pay service.

To find out more, visit GOV.UK – difficulties paying HMRC.

VAT

The government will support businesses by deferring Valued Added Tax (VAT) payments for three months.

The Self-Employment Income Support Scheme (SEISS) will support self-employed individuals (including members of partnerships) whose income has been negatively impacted by COVID-19.

Check the latest information from the government on how to claim a grant and find other help available

If you are in financial hardship, you can find out what support might be available to you by visiting Enfield’s response to COVID-19 – Financial hardship.

To provide help to our small-business community, Enfield Council has partnered with the Federation of Small Businesses (FSB), who are able to provide smaller businesses in Enfield with information to respond to the challenges they are facing due to COVID-19.

You can find out more by visiting the Federation of Small Businesses (FSB) website.

Free one-year membership promotion

This unique partnership is offering 20 free memberships to small business owners in Enfield, who wish to take advantage of the growing network of the FSB. The memberships are available on a first come, first serve basis.

You can apply for this support offer by filling out the FSB support form (PDF), and emailing it to business@enfield.gov.uk, quoting 'FSB Membership Discount' in the subject.

For information on FSB memberships and annual subscription fees see the FSB membership page.

There are lots of other ways you can get support during the COVID-19 crisis. Here is some of the latest guidance from government and partners.

Note that this is an ongoing situation and the guidance could change at short notice.

Information for businesses

London Growth Hub

You can find a support scheme for your business through the London Growth Hub, who have listed hundreds of programmes and initiatives. These include ways to unlock finance, access workspace and business mentoring.

The London Growth Hub has also launched a series of free webinars, designed to guide London’s small businesses across various problem areas, as they navigate the challenges of COVID-19.

You can also access free one-to-one support. If you have any queries or concerns about the potential impact COVID-19 may have on your business, you can speak to one of their business advisers. Book a one-hour telephone appointment.

Sector-specific organisations

Enterprise Enfield

Enterprise Enfield offers comprehensive advice, guidance and support services to empower and inspire start-up and established businesses to grow and prosper.

Services include:

  • expert advice on business planning, marketing, raising finance, start-up loans and managing accounts
  • a range of practical and informative business seminars
  • bespoke intensive programmes for women entrepreneurs (Inspiring Women Programme)
  • low cost premises in Ponders End

North London Chamber of Commerce and Enterprise

North London Chamber of Commerce and Enterprise is a dynamic, vibrant business community representing the interests of North London businesses.

Services include:

  • regular events with networking opportunities
  • subsidised business reviews and advice
  • seminars
  • discounted meeting room hire
  • directory listings
  • sponsorship and promotional opportunities

Free online support and resources for businesses

These organisations offer a range of support including free guidance, one-to-one appointments, webinars and other resources:

Member access support and resources for businesses

These organisations offer guidance and resources to their members. There may be a fee to sign up as a member:

Free databases, e-resources and workshops for small businesses

Regional and national business support schemes

  • HM Government's business support website
  • The Greater London Authority's Business Support Helpline offers advice and guidance for new and existing businesses in London. It provides information on national and local schemes, grants and loans to help businesses start and grow.
  • Newable provides advice and support in exporting goods and services
  • The Mayor's International Business Programme is an initiative set up to help high-growth London businesses from life sciences, technology and urban sectors expand internationally

If you considering moving your business to Enfield, see invest in Enfield.

General COVID-19 information

On 3 March 2021, the Chancellor announced that the Government would provide additional business rates support for eligible retail, hospitality, leisure, and nursery businesses in England occupying a qualifying property.

As a temporary measure for 2021/2022 he announced that: 

  • the Expanded Retail Discount (2020/2021) will be extended for three months for eligible properties, at 100% relief, uncapped, for the period 1 April 2021 to 30 June 2021
  • from 1 July 2021 to 31 March 2022, the Expanded Retail Discount would apply at 66% relief for eligible properties in the scheme, with a cash cap of £2m for businesses that were required to close as at 5 January 2021, and up to £105,000 for business permitted to open at that date
  • the Nursery Discount 2021 would also be extended for three months, at 100%, uncapped, for the period 1 April 2021 to 30 June 2021
  • from 1 July 2021 to 31 March 2022 the Nursery Discount would apply at 66% relief for eligible properties, with a cash cap of £105,000
  • for the Expanded Retail Discount 2021/2022 and Nursery Discount 2021/22, businesses may choose to opt out of support by providing billing authorities notification of their request to refuse support, per eligible hereditament

As a result business rate billing for 2021/2022 will be delayed to allow for the rate reliefs to be applied.

Enfield Council is delighted to be hosting free-to-access webinars for employers thinking about the government’s new Kickstart Scheme. Kickstart is a new £2 billion scheme to help create meaningful jobs for young people aged 18 to 24, who are currently claiming Universal Credit.

Funding will be available for each individual 6-month job placement and will cover 100% of the National Minimum Wage for 25 hours a week, plus associated National Insurance contributions and minimum pension costs. The information session is aimed at local businesses.

Join our panel including DWP Kickstart Scheme Leads, and representatives from Enfield Council's Attainment and Progression Team, as we explore together the opportunities and challenges of Kickstart and how to create high quality placements.

Kickstart is just one part of the ‘Planforjobs’ announced by the treasurer and it will be important to ensure its success. Developing good quality placements for those young people who need them most will be at the heart of our webinars, and attending organisations will leave with some practical resources and tips to develop their own Kickstart Programme placement.

Enfield Council is working as a Kickstart Gateway and supporting businesses by:

  • administrating the scheme on their behalf
  • completing the placement application
  • providing expertise when onboard and training young people

During these webinars, we'll be providing an insight into the scheme, and also explaining how you can apply to be part of this opportunity.

Upcoming events

The list of dates we have set for our upcoming webinars:

  • 13 April 2021 (Business)
  • 11 May 2021 (Business)
  • 1 June 2021 (School/Business)
  • 8 June 2021 (School/Business)
  • 13 July 2021 (Business)
  • 10 August 2021 (Business)
  • 18 August 2021 (School)

If you’re interested in getting involved with the Kickstart Scheme, get in touch with us by email at kickstart@enfield.gov.uk.

Enjoy Enfield Safely Pavement Licence

Your business may be interested in applying for an Enjoy Enfield Safely Pavement Licence to enhance your business and help social distancing. The scheme, launched last year, has been extended to September 2022.

These licences allow businesses to apply to place temporary furniture such as tables and chairs outside cafes, bars and restaurants. We have made the licence application process easier and reduced the administrative fee to £100. For more information about this, see street trading.

To see a full list of licenses that are available, see business licence and permit applications.

COVID-19 Marshals

Our dedicated team of COVID-19 marshals will be patrolling our streets to ensure we help our residents stay safe as national restrictions begin to ease.

Covid marshals will advise and support members of the public and businesses on following social distancing rules.

Areas where marshals can help include:

  • helping businesses manage queues
  • supporting social distancing in crowded public areas
  • reminding people to wear a face covering when necessary
  • assisting with regular cleaning of frequently touched surfaces