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COVID-19: guidance for employers and businesses

The current coronavirus (COVID-19) crisis means this is a challenging time for all businesses. We will help you and our local economy to get through this unprecedented time.

This web section provides a hub for businesses in Enfield to find support, stay informed with the latest updates, and find resources to help you and your business.

Enjoy Enfield safely logo

European Union ERDF and HM Government logos

Enfield Council will give you our full support to enable you to open safely, to take care of your staff and customers, and begin on your road to recovery. This work is supported by the Reopening High Streets Safely Fund, established through a grant from the European Regional Development Fund (EDRF).

It’s important that we all follow the government guidelines to limit the spread of coronavirus and save lives. If your business is open, you must put in place precautions to reduce risks to your employees and the public.

Can my business reopen?

Check if your business or venue can reopen using the guidance pages on GOV.UK

If your business can reopen, you must follow the government guidance to make your business COVID-secure. If you fail to do this, you may be prosecuted. You can find guidance for your industry on GOV.UK.

Guidance on making your business COVID-secure

Visit the government's business support pages which include COVID-19 guidance on funding and support, employers’ responsibilities and how to run a business safely. For further information, see below:

For organisations that are providing information and support to businesses, see COVID-19: resources.

Poster downloads

Let customers know how your business is staying COVID-19 secure:

Town centres online business briefing

In June, the Leader of Enfield Council held three events on how we have been supporting businesses and helping our town centres reopen safely and successfully:

Stay up-to-date and contact info

You can contact us by emailing towncentres@enfield.gov.uk if you have any thoughts, questions, ideas or comments about the safe reopening of Enfield’s economy.

If you have diversified your business during lockdown, offering takeaway or online delivery, contact us by email at business@enfield.gov.uk as we might be able to help promote what you are doing to residents and other businesses.

We post the latest information for residents and businesses on our social media channels. By sharing our content, you will be helping to keep people safe and help our local economy survive this crisis.

You can find us on Twitter, Facebook, and on LinkedIn.

You can also get the latest information in our frequent newsletter, and opting in to ‘Information for Local Businesses’.

supporting Enfield businesses

This web section provides businesses in Enfield with guidance on how to respond to the challenges they are currently facing due to COVID-19. On our business pages you will find links to the latest information, guidance and support from local and national sources.

For information about business grants, visit our financial support page.

For information about business advice and support, visit our resources page.

If you can’t find what you are looking for, or have further questions, you can complete our Business Response form and a team member will get back to you as soon as possible.

We are currently dealing with a high level of enquires, but we aim to respond within two working days.

Other ways to contact us

You can get the latest information by signing up to our frequent newsletter, and opting in to ‘Information for Local Businesses’.

There will also be regular updates on the Enfield Council LinkedIn page.

Information about grants can be found on our financial support page. If you have read the guidance and information on that page and still have a question about your eligibility for a discretionary business grant, or need help to complete an application, you can speak to a member of our team by calling 020 3821 1956. Our phone lines are open Monday to Friday, 9:30am to 4:30pm. Outside of these hours, you can email business@enfield.gov.uk

The Business Recovery Team can’t complete a grant application on your behalf, or provide updates about individual applications.

For information on the wider community support package being delivered by Enfield Council, visit Enfield’s Response to COVID-19. Please note this is an ongoing situation so be aware the guidance could change at short notice.

How we use your information

Information you give will be used for the purpose of contacting you and directing you to the right help. The information will be managed in accordance with the council’s privacy policy, and used for business support purposes only. If you want us to refer you to partner organisations (the Federation of Small Businesses) for further support, please inform us. If you do not consent, only council facilities will be directly available, although our staff may signpost you to contact others yourself.

You should note that we are not business advisors and can’t provide business advice. Our team offers an initial business triage service only. We will be able to signpost to the latest information and guidance available and refer you to partner organisations (also other council departments where relevant).

Discretionary grant

The government has announced that it will provide a discretionary payment scheme for small businesses.

For information on eligibility and how to apply, see COVID-19 Discretionary Grant Fund.

Grant funding

The government has released guidance about the Small Business Grant Fund, and the Retail, Hospitality and Leisure Grant Fund.

If you were registered to pay business rates on the 11 March 2020, you will qualify for:

  • a £10,000 grant if your rateable value is £15,000 or under and you receive small business rates relief, or the lower multiplier
  • a £25,000 grant if your rateable value is between £15,000 and £51,000 and you are in receipt of the retail, hospitality and leisure rates relief

For further information and to apply, visit our business and licensing page.

Find coronavirus financial support for your business

You can use the government’s business support finder to see what support is available for you and your business.

London Growth Hub

You can find a support scheme for your business using the London Growth Hub. They have listed hundreds of programmes and initiatives, including ways to unlock finance, access workspace and business mentoring.

The London Growth Hub are offering a webinar series to navigate the challenges of COVID-19. They can also help you access financial help through a free one-to-one advice session with a business adviser.

Human resources

Under the Coronavirus Job Retention Scheme, all UK employers with a PAYE scheme will be able to access support to continue paying part of their employees’ salary, if they would otherwise have been laid off during this crisis. Government grants will cover 80% of the salary of retained workers up to a total of £2,500 a month.

The government will bring forward legislation to allow small and medium-sized businesses to reclaim Statutory Sick Pay (SSP) paid for staff sickness absences, due to coronavirus.


Businesses affected by coronavirus can access bank lending and overdrafts via a Business Interruption Loan. For loans up to £5 million, the government is providing a guarantee of 80% for each loan.

Businesses will be able to borrow between £2,000 and £50,000 through Bounce Back Loans, and access the cash within days. The government will guarantee 100% of the loan and there won’t be any fees or interest to pay for the first twelve months. Businesses can apply online through a short and simple form from Monday 4 May.

The Future Fund will provide government loans to eligible UK-based companies, ranging from £125,000 to £5 million, subject to at least equal match funding from private investors.

Business rates

The government has introduced a business rates holiday for all retail, hospitality and leisure businesses for the 2020 to 2021 tax year. This is in addition to over 1,900 business in Enfield that already pay no business rates, due to full small business rate relief. The business rates holiday has also been extended to include estate agents, letting agents and bingo halls.

The council will automatically identify eligible businesses for the enhanced relief and then reissue your business rates bill. Direct debits due to be taken for eligible businesses from 1 April 2020 have been stopped.

If you’re concerned about your business rates account, visit our business and licensing page. 


All businesses and self-employed people in financial distress, and with outstanding tax liabilities, may be eligible to receive support with their tax affairs through HMRC’s Time To Pay service.

To find out more, visit GOV.UK – difficulties paying HMRC.


The government will support businesses by deferring Valued Added Tax (VAT) payments for three months.

The Self-employment Income Support Scheme (SEISS) will support self-employed individuals (including members of partnerships) whose income has been negatively impacted by COVID-19.

Check the latest information from the government on how to claim a grant and find other help available

If you are in financial hardship, you can find out what support might be available to you by visiting Enfield’s response to COVID-19 – Financial hardship.

To provide help to our small-business community, Enfield Council has partnered with the Federation of Small Businesses (FSB), who are able to provide smaller businesses in Enfield with information to respond to the challenges they are facing due to COVID-19.

You can find out more by visiting the Federation of Small Businesses (FSB) website.

Discounted one-year membership promotion

As part of Enfield Council’s partnership with The Federation of Small Businesses, The FSB are offering Enfield business owners a one-year FSB membership, wavering the £30 joining fee. Enfield Council will then offer a £50 refund to everyone that applies for this support by filling out the FSB Support form (PDF), and emailing it to business@enfield.gov.uk quoting 'FSB Membership Discount' in the subject.

For information on FSB memberships and annual subscription fees see the FSB membership page.

Enjoy Enfield safely logo

European Union ERDF and HM Government logos

We have introduced a new pavement licence to allow businesses to place temporary furniture, such as tables and chairs, outside cafes, bars and restaurants.

We have made the licence application process easier and reduced the administrative fee to £100. As long as businesses are not causing an obstruction, applicants can place tables and chairs outside of their premises whilst their application is being determined.

If you have any questions, email licensing@enfield.gov.uk.

Further information about the new pavement licence

The Business and Planning Act 2020 is now in place which allows businesses to apply for a licence to enable them to place temporary furniture, such as tables and chairs, outside cafes, bars and restaurants. The new legislation also makes temporary amendments to the Licensing Act 2003, which permits premises licence holders who are licensed to serve alcohol on-premises, to also sell alcohol for consumption off the premises without needing to apply for a variation of their licence.

You can view the pavement licences draft guidance at GOV.UK.

Reopening High Streets Safely Fund

We will give you our full support to enable you to open safely, to take care of your staff and customers, and begin on your road to recovery. This work is supported by the Reopening High Streets Safely Fund, established through a grant from the European Regional Development Fund (EDRF). It’s important that we all follow the government guidelines to limit the spread of coronavirus and save lives. If your business is open, you must put in place precautions to reduce risks to your employees and the public.

Enfield construction firms during COVID-19

We want to hear from Enfield-based SME companies working in the following industries:

  • construction
  • property development
  • landownership

The council has ambitious plans to increase house building for the benefit of local residents over the next ten years. This includes supporting the local business sector to be part of the growth we are looking to achieve. It's therefore vital that we support your business continuity during these unprecedented times.

To begin, we can help by signposting you to relevant support. Visit our COVID-19 guidance for employers page for general information for businesses during the crisis. For construction-specific support information, visit Build UK.

We would also like to invite construction-related SME companies to send us information that will help us to assess the extent and nature of the issues impacting your business. You can do this by completing the form below.

Any information you give will help us to streamline the support that we and/or the government may be able to provide in the circumstances. Alternatively, you can email esb@enfield.gov.uk (we aim to respond in priority order within five working days).

The council can help with planning issues and funding, to deal with such issues as ransom strips, disputed ownership and leases.

We may also be able to signpost you to sources of funding and support that may be accessed through the council, such as grants and loans. For example, in helping to support the development of sites for much needed homes for Enfield residents and helping us through the housing crisis.

If you have any other general questions about the COVID-19 business response, email business@enfield.gov.uk (inbox monitored weekdays only).

You can visit our web section, Enfield’s response to COVID-19, for the latest coronavirus information for finding or offering help in the community.

shopappy logo

Your local shops all in one place

ShopAppy provides a single platform for shoppers to browse and buy local products and online services from businesses across Enfield.

This online marketplace offers both a fantastic opportunity to grow your retail business or online service, and supports shopping locally.

Grow your retail business and sell to your local community

Register with ShopAppy and your business will be displayed on the Enfield page, where shoppers can browse and order products and online services from multiple traders in the borough. Shoppers simply add the products they want to their basket and ShopAppy organises them to arrive in a single delivery.

This offers shoppers greater flexibility to get what they need from multiple traders rather than having to book several different deliveries - all while exposing your business to new customers.

Supporting your business through the COVID-19 crisis

ShopAppy provides an easy way for businesses to continue trading during the COVID-19 crisis. Through online shopping and home deliveries, ShopAppy helps your staff and customers to maintain safe social distancing practices.

Register your business

You can register with ShopAppy free until April 2021. If you find that it's not right for you, you don’t have to continue after that, but there's support available to help make it work for your business.

To register your business visit ShopAppy, or if you have any questions about how ShopAppy works, email info@ShopAppy.com.

If you aren't already trading online this is your opportunity, so take advantage of this fantastic way to grow your business!

We will be promoting ShopAppy to residents across Enfield so don't miss out.

There are lots of other ways you can get support during the COVID-19 crisis. Here is some of the latest guidance from government and partners.

Note that this is an ongoing situation and the guidance could change at short notice.

Information for businesses

London Growth Hub

You can find a support scheme for your business through the London Growth Hub, who have listed hundreds of programmes and initiatives. These include ways to unlock finance, access workspace and business mentoring.

The London Growth Hub has also launched a series of free webinars, designed to guide London’s small businesses across various problem areas, as they navigate the challenges of COVID-19.

You can also access free one-to-one support. If you have any queries or concerns about the potential impact COVID-19 may have on your business, you can speak to one of their business advisers. Book a one-hour telephone appointment.

Sector-specific organisations

Free online support and resources for businesses

These organisations offer a range of support including free guidance, one-to-one appointments, webinars and other resources:

Member access support and resources for businesses

These organisations offer guidance and resources to their members. There may be a fee to sign up as a member:

General COVID-19 information

Applications for a discretionary grant are now closed. We are aiming to make payments to successful applications by 31 July 2020.