Our trading standards service is responsible for protecting consumers and businesses by ensuring a safe and fair trading environment. Our areas of work include:
We enforce trading standards legislation and provide advice to businesses on how to comply with the law.
If you would like to contact us for business advice you can email us.
We do not provide consumer advice. If you need consumer (civil advice) or wish to complain about a business, you can contact Citizens Advice.
If you’re looking for able trades people, you are advised to use Gas Safe, Part P Competent Persons Schemes, Which? Trusted Traders, TrustMark and other similar schemes. They offer advice on how you can check what registration and vetting procedures are in place. You can also find trusted traders at Age UK London or call them on 0800 334 5056.
If you’re thinking of having a complex build, we advise using the services of a RICS surveyor/project manager.
For consumer advice visit Citizens Advice or call 03454 04 05 06.
You can find out more information on trading standards from the following websites: