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Specialist support

Primary Behaviour Support Service

The Primary Behaviour Support Service (PBSS) supports the inclusion of primary school children in Enfield, who are experiencing social, emotional and mental health difficulties (SEMH).

The PBSS, also known as the SWERRL team (Strengthening Wellbeing, Emotional health, Relationships and Readiness for Learning), offers preventative interventions to support pupils whose behaviour might put them at risk of exclusion.

The team supports school staff to better understand a child’s behaviour and to develop responses which help calm the child’s feelings of stress, regulate their emotions and develop self-management skills.

The service also provides school staff with a range of professional development training. It supports schools to develop group projects and whole school strategies, which consider the needs of pupils with social emotional and mental health difficulties.

Secondary Behaviour Support Service

The Secondary Behaviour Support Service (SBSS) works in partnership with secondary schools in Enfield to prevent permanent exclusions, by supporting learners through an Outreach and Alternative Provision Service.

Outreach Service

The Outreach Service consists of four learning mentors who work closely with children and young people, through a period of one-to-one mentoring and group interventions.

The Outreach Service also offers additional mentoring support to students who have been placed on managed moves. The service aims to support the transition to their new school and increase the chances of the managed move being successful.

Alternative Provision Service

The Alternative Provision Service offers advice and support to find alternative provision for students who are at serious risk of permanent exclusion, those who have already been permanently excluded, and students who are without a school place. This service works closely with Enfield secondary schools, the Pupil Referral Unit and the School Admissions Service.

The Alternative Provision Service consists of two learning mentors. These mentors work closely with schools and provide one-to-one mentoring to students.

Educational Psychologists work with parents and carers, education staff and other professionals to support the learning, wellbeing and mental health of children and young people up to the age of 25.

The EPS is the main provider of psychological services to Enfield schools and early years settings. They have direct links to services in education, health and social care which promotes a coordinated approach.

Who can get support

Schools can usually meet the special educational needs of children or young people, but if you’re concerned about your child’s learning, wellbeing or mental health, you should speak to the school first. They will talk to you about your concerns and discuss setting up a ‘Learning Support Plan’ or an ‘Individual Education Plan’.

The plan will include areas to improve on, possible outcomes and support that will help in school and at home. You will meet with the school to review the plan and progress your child is making.

During this process, the school or educational setting may want to involve the Educational Psychologist for further assessment and guidance. Schools purchase this service and prioritise in line with the needs of children in their school.

Children, young people and their families are eligible for support from an Educational Psychologist when any one of the following apply:

  • the EPS receives a formal request for a pre-school child living in Enfield from a professional e.g. an early years setting
  • the child or young person goes to an Enfield School that has purchased our Educational Psychology Service
  • the SEN service has asked for information and advice from the Educational Psychology Service as part of an Educational Health and Care Needs Assessment or to support the Education Health and Care Plan of a child or young person
  • the child or young person has been referred to another team which has asked for support from an Educational Psychologist e.g. HEART

An Educational Psychologist will only have direct involvement with a child or young person if there is written agreement from the parent or carer, or from the young person if over the age of 16.

The role of an Educational Psychologist includes:

  • being part of meetings with school staff, parents and professionals to hear about a pupil’s learning and their progress
  • working with staff in educational settings
  • observing and working with a child or young person in school
  • individual assessment to guide the support that would help the child or young person
  • training for staff and other professionals
  • providing parenting programmes
  • home visits where the child or young person is not in school
  • referrals to other agencies for further advice or support

Educational settings can purchase from the EPS. For more information, see our traded services page.


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