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Enfield Public Safety Centre

The Enfield Public Safety Centre (EPSC) is a combined local authority closed-circuit television (CCTV) monitoring, traffic enforcement, video alarm and lone worker receiving centre. Based in Edmonton, the centre opened in May 2003 and is a purpose-built, high security BS5979 Category 2 Alarm Receiving Centre (ARC).

The centre monitors CCTV cameras 24 hours a day, seven days a week, and operates to strict guidelines around privacy and retention of images. It is regularly inspected to ensure it complies with these guidelines.

The EPSC also has the capacity to offer a full monitoring and response service. It monitors various types of alarms, including:

  • Intruder (building)
  • Personal attack (lone worker)
  • Careline (vulnerable persons)
  • Vehicles, both for internal and external clients to Enfield

The EPSC has aided the police in their investigations, enabling many arrests and providing vital evidence for trials and prosecutions.

Financial year Incidents recorded Associated arrests
2008/09
2,044
663
2010/11
4,218
910
2011/12
7,548
1,139
2012/13
14,270
1,437
2013/14
19,406
1,774
2014/15
16,026
1,779
2015/16
18,766
1,586
2016/17
18,594
1,342
2017/18
18,676
1,152
2018/19
19,149
1011
2019/20
20,196
868

Current clients and partners who use the centre include:

  • Corporate Health and Safety Unit
  • Metropolitan Police
  • Transport for London (TfL)
  • Enfield Housing
  • Facilities Management

The London Borough of Enfield work in line with the Surveillance Camera Commissioner. To get the most up to date news, visit GOV.UK.

Good news stories

Our awards and accreditations

Annual report

Annual report 2017-18 (PDF)

Privacy Impact Assessment

Privacy Impact Assessment (PDF)

Self assessment

Self Assessment Tool (PDF)

London Borough of Enfield CCTV Code of Practice

Code of Practice (PDF)

Get in touch

For any CCTV related enquiries, email cctv@enfield.gov.uk.

  • Reporting a crime in an emergency
    In an emergency you should phone 999. You should use this service to contact police in situations when you need an urgent response, that is, if a crime is happening now or if anyone is in immediate danger.
  • Reporting a crime which does not require an immediate response
    If you want to make a report to the police, but the matter is not urgent please call using the non-emergency number 101.
  • Reporting a crime anonymously
    If you have any information on a crime and wish to report it anonymously, call Crimestoppers on 0800 555 111.
  • Antisocial behaviour, domestic violence and hate crimes
    You can contact our Community Safety Unit to report the above crimes.
  • Terrorism helpline
    Visit our Prevent page.