Council Tax discounts

You can find out online if you are eligible for a discount, disregard or exemption on your Council Tax.

You will be asked to register for an enhanced Enfield Connected account if you don’t already have one.  Make sure that you provide your Council Tax reference number when you do so.

If you have already registered for an Enfield Connected account but haven’t given us a Council Tax reference number yet, you can do this quickly and easily online by editing the details in your Enfield Connected account. Simply log in, select ‘My details’ from your account homepage, hit the ‘edit’ button, and enter the number in the correct box.

Find out if you're eligible for Council Tax discounts 

You may be entitled to a 25 per cent discount if:

  • only one adult is living in the household
  • there are two or more people living in the household and all but one is classed as 'disregarded'

If you currently receive a single person discount and have received a letter asking you to verify your eligibility, you can read guidance notes here (PDF, 211KB).

You may be entitled to a 50 per cent discount if:

  • all residents of the household are disregarded
  • you need a second home for the purpose of your job
  • you are living in a granny annex and are related to the person that owns the main dwelling

A person may be disregarded if they are:

  • in a hospital or care home resident
  • severely mentally impaired
  • a convicted and remanded prisoner
  • a student nurse or student
  • a school or college leaver
  • an apprentice or YTS trainee
  • a dependent that Child Benefit is provided for
  • a student (and their non-British partners)
  • a disabled person
  • a care worker, such as a community service volunteer
  • living with and providing essential care for someone (i.e. due to a disability), who is not their spouse, partner or child under 18

If you have adapted your home for a disabled adult or child you may be entitled to a reduction. If you are eligible your Council Tax will be reduced by one band.

If a member of your household passes away please inform us.

The unoccupied properties that do not have to pay Council Tax are properties:

  • owned by a charity
  • where the liable person is detained in prison
  • where the person is living in a hospital or care home
  • where the liable person has died
  • where residence is banned by law or planning restriction
  • which are held for a minister of religion
  • where the liable person is living somewhere else to receive care
  • where the liable person is living somewhere else to provide care
  • where the last person living there was a student
  • where the property is owned by the lender in a mortgage
  • where the liable person is bankrupt
  • which are a caravan pitch or boat mooring
  • with an empty annex which belongs to an occupied property

The occupied properties that do not have to pay Council Tax are properties:

  • which are used as student halls of residence
  • where all the residents are student, school or college leavers
  • which are used for UK armed forces accommodation
  • which are used for visiting forces accommodation
  • where all the residents are under 18 years old
  • where all the residents are severely mentally impaired
  • where all the residents are diplomats and their dependents (non UK citizens)
  • where the liable person lives in the annex of an occupied property

If you think that you may not be liable to pay Council Tax at all, view our information on who has to pay.