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Get involved

Your Customer Voice represents Enfield Council tenants and leaseholders. We make sure your views, aspirations and priorities are at the heart of the housing service.

We encourage resident engagement and work closely with you to set aims for the housing service. We regularly report back to you about our work plan.

Your Customer Voice looks at:

  • housing issues, including repairs and cleaning
  • changes to housing services
  • environmental improvement projects
  • monitoring contractors
  • developing ideas and policies

If you would like to get involved, email engagement@enfield.gov.uk.

If you would like to start a tenants' association for your estate, email engagement@enfield.gov.uk.

Ward Tenants' and residents' association
Whitefields Estate
Four Hills
Buckfast House
Merryhills Court
The Poplars
Edmonton Green
The Shires
Walmer House
Ponders End
Alma Estate
Dujardin Mews
Ayley Croft
Exeter Road
The Avenues
Turkey Street
Kempe Hall
Upper Edmonton
Scott House
Snells Park

Come and join us and your fellow residents on our virtual conferences for 2022.

  • The Leaseholders' Conference - Saturday 26 February, 1pm to 4pm
  • The Tenants' Conference - Saturday 12 March, 1pm to 4pm

Due to the coronavirus situation, we are unable to meet face to face. However, we will be holding these events via an online video link, to continue to enable us to discuss some of the council services which affect you and your home (such as our repairs service, housing advice, caretaking, waste services and advice on employment and benefits).

If you don't have access to the internet, there will also be a freephone option to dial in and listen to the event. There is no need to travel and you can join us from the comfort of your own home.

For more details of how to participate in these events, email myhome@enfield.gov.uk and state what conference you would like to attend. Or call the conference booking line 020 8132 1834, where you will hear an answerphone message asking you to leave your name and number for a call back. We will aim to call you back within two working days to discuss the events and your booking with you.

We look forward to you joining us!

View information for the management of your home:

View the latest Walkabout schedule (PDF).