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Major works projects

We carry out major works to maintain and improve our housing stock. Major works are any substantial repair, redecoration, replacement or improvement made to your property, building or estate. Works will vary from block to block and is dependent on a detailed survey of each block.

These works can include:

  • roofs
  • windows
  • lifts
  • front entrance and communal doors
  • controlled entry systems
  • painting and decorating
  • fabric repairs
  • ground source heating
  • kitchen and bathroom renewal
  • electrical rewires
  • heating system renewal
  • fire safety works
  • estate improvements

There are three stages of planned major works projects:

  • Planning
  • On-site
  • Completed (currently in the defects period)

Leaseholder consultation and charges

Where work is going to cost more than £250 per leasehold flat, you will be consulted before the work begins. You will receive a Notice of Intention outlining the works that we intend to carry out.

For more information, see our major works charges page.

If you have any questions about planned major works, you can email majorworks@enfield.gov.uk, or write to us at:

Major Works, Housing and Regeneration Service
Enfield Council
The Edmonton Centre
36-44 South Mall
N9 0TN

This is an external and communal, refurbishment and repair scheme to the following blocks:

  • 1 to 45 Alma House
  • 1 to 20 Bradwell Mews
  • 1 to 30 Herne Mews
  • 1 to 22 Reculver Mews
  • 1 to 71 Folkestone Road
  • 227 to 297 Brettenham Road
  • 151 to 155a Victoria Road
  • 1 to 54 West Close

The scope of works includes:

  • roof renewal or repair
  • communal and front entrance door replacement
  • external fabric repairs where required
  • communal lighting renewal
  • installation of door entry system where agreed
  • upgrade of integrated reception system
  • upgrade of communal electrics

Current status

Started setting up the site compound outside 1 to 45 Alma House. Scaffold erection starts on 11 January 2021.


Estimated 52 weeks. A programme will be uploaded once the contract starts on site.

Project team

Mulalley contact details:

Enfield Council contact details:

The Waltham Cross project was carried out by Durkan and ran from May 2019 to March 2020.

This project included various elements (kitchens, bathrooms, roofs, outside WCs and water tank relocation) to 69 properties in:

  • Cameron Drive
  • Sterling Avenue
  • Hurst Drive
  • Raglan Avenue

Project team:

  • Greg Clifton (project manager)
  • Kelly Bullen (resident liaison officer)

If there are any defects relating to these works before 24 March 2021, you should report these directly to Durkan's Customer Service Team on 020 8619 9699. They will arrange for a member of the team to carry out any necessary remedial works.

As part of our commitment to make Enfield the safest borough in London, we will be investing significantly in building improvements over the next five years.

This year we are starting the first phase of a borough-wide, flat entrance fire door replacement programme. This is to make sure all flats have doors that meet the best possible standards of fire safety and security.

Flat entrance door replacement phase one property list
South (Gunfire Limited) North (Gerda Security)
  • Jackson House
  • Swinson House
  • Dover House
  • Shropshire House
  • Cheshire House
  • Scott House
  • Hereford House
  • Leicester House
  • Regan House
  • Isis House
  • Boundary Court
  • Joyce Avenue
  • Bridport House
  • Wadham House
  • Chiltern House
  • Walton House
  • Anvil House
  • Durbin House
  • Cumberland House
  • Graham House
  • Walmer House
  • Reynolds House
  • Bonington House
  • Constable House
  • Gainsborough House
  • Brookbank
  • Burgundy House
  • Picardy House
  • Normandy House
  • Hastings House
  • Woolpack House
  • Welch House
  • Keys House
  • Dorset House
  • Ashcombe House
  • Honiton House
  • Newton House
  • Tiverton House

For more information, view the resident information leaflets:

View the survey letter (PDF) sent to residents.


If you have any queries, email buildingsafety@enfield.gov.uk, or contact the resident liaison officer by email fariborz.dehkordy@enfield.gov.uk or phone 07773 009 122.

If you want to make an appointment or have a survey query, phone Gerda Security on 01638 711028 or Gunfire Limited on 07469 858618.

1-43 Pruden Close, Southgate N14 6DX

Enfield Council is looking to replace the existing oil-fired heating system to flats, with a communal ground source heating system.

The existing heating, installed in 1991, is approaching the end of its design life expectancy. This means that soon it won’t be cost effective to keep the existing service in operation.

The project will comprise of ground source boreholes within adjacent land, and trenching up to the blocks for buried heating services. The heating pipework will then be distributed into the individual flats within cupboards to provide heating and hot water. Wall mounted radiators will be fitted in each room to provide heating. The new heating system will be controlled within the flats by a heat pump, which works off the leaseholder’s electric power supply.

The main benefits of a ground source heat pump installation are that it’s a renewable source of energy, and provides lower cost heating bills.

For further information view the Pruden Close Communal Heating Replacement booklet (PDF).


  • Phase 1 - 25 August 2020 to 18 December 2020
  • Phase 2 - 4 January 2021 to 16 July 2021

Principle contractor

Kensa Contracting Limited
Kensa House
Mount Wellington

Kensa contacts

Enfield Council contacts

Pilon Ltd have been awarded the Adaptations Term contract to carry out adaptation works across the borough. This covers the next two years, with an option for a further one-year extension if performance, quality and customer satisfaction are achieved.


From week commencing 2 November 2020, surveys to eleven pilot properties will be carried out, with works to those properties following quickly. Surveys to all the remaining properties with identified needs will be done whilst the pilot properties are being completed, allowing for a smooth transition into the works phase.

The council and Pilon Ltd are looking forward to working together to help meet the disability needs of council housing residents across the borough.

Pilon adaptations contacts

  • Sharon Martin (resident liaison officer)
  • Dan Pintilie (site manager)

Email enfieldadaptations@pilon.co.uk or phone 01344 206 805.

Enfield Council contacts

If you need adaptions

If you feel you need adaptations within your home, contact the Single Point of Access team on 020 8379 1001 for an assessment of your needs. If an occupational therapist recommends adaptations, council housing will arrange for the adaptations to be carried out to your home.

We appreciate that many residents may be anxious about people working in communal areas and allowing contractors to enter their homes during the ongoing pandemic.

However, the government is allowing construction and manufacturing sectors to continue, with safety controls in place, during the current lockdown period.

The council and its contractors are complying fully with the government's COVID-19 guidance to allow us to safely deliver our major works programme and improvements to residents' homes.

Before your appointment

You will be contacted on the morning of your appointment to confirm everyone at your home is still well. If you or anyone in your home is displaying any of the main symptoms of coronavirus, has had a positive COVID-19 test result or is self-isolating, please let the Resident Liaison Officer (RLO) know and we will reschedule the work for 14 days in the future.

Your works appointment day

On arrival, the contractors will show you their ID before entering and will ask that you adhere to social distancing guidance whilst they are in your home. Contractors will wear a mask as a precaution.

Before the contractor arrives, you must:

  • open all internal doors
  • move pets and people to another room
  • open windows to ventilate the room
  • clear personal belongings from surfaces and the general area where the operative will be working – this is to ensure the area can be cleaned before and after works take place

Extremely vulnerable people

During this lockdown period, if you or anyone in your household is in the 'extremely vulnerable' category and are unhappy for contractors to enter the home to undertake works, please let us know. Contact the RLO team and we will defer your appointment (where we deem there not to be a significant risk) until after the lockdown period. You will be contacted to agree when works can be re-booked for completion.

If we are unable to access your home to complete works and you have not advised us that you are in the 'extremely vulnerable' category to allow us to reschedule as a priority, works will be deferred to the end of the programme. This could mean delays to works in your home of several months.

Contact us

At the start of works to your block or estate, you will have received a letter from the council which details the contacts for your contract team. If you have lost this letter, email us at majorworks@enfield.gov.uk.

For more information on Enfield Council services and advice on staying safe during the pandemic, see Enfield's response to coronavirus (COVID-19).