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Safety at home

You should always get an approved electrician to do electrical repairs or wiring and make sure:

  • electrical equipment has been tested and approved for safety
  • plugs are wired correctly and fuses are working
  • there aren’t too many items plugged into one socket
  • you don’t touch plugs, switches or electrical equipment with wet hands
  • you don’t use portable electrical equipment in the bathroom, apart from shavers
  • you unplug electrical equipment when not in use

Help yourself to stay safe by registering any domestic appliances up to 12 years old on Register my Appliance.

Gas appliances that are not working correctly can produce poisonous fumes. You must give our gas engineers access to your home to carry out an annual service and ensure appliances are in good working order. This applies to all properties where gas can be used, even if no gas appliances are connected or the appliances belong to you. We will take firm action against anyone who does not allow access for this. You should arrange to have any gas appliances that you are responsible for regularly tested, including cookers and heating appliances.

For more information, contact the HSE Gas Safety Advice Line on 0800 300363.

Help yourself to stay safe by registering any domestic appliances up to 12 years old on Register my Appliance.

We need you to keep all shared areas, including landings, stairwells, entrance lobbies, chute rooms and intake cupboards, completely clear of any items.

There are no exceptions to this safety rule. Items left in shared areas are a large fire risk and removing them greatly reduces the opportunity for deliberate fires. It also ensures that escape routes are kept clear, helping residents to evacuate from the building in an emergency. Items in shared areas can also reduce access for the emergency services. Examples of items often found in communal areas include:

  • pushchairs
  • bikes
  • flower pots
  • furniture
  • pictures
  • pieces of carpet
  • rugs
  • children’s car seats
  • shoes
  • scooters
  • tins of paint

We have introduced a ‘TORT’ procedure to help with the removal of items from shared areas. The TORT procedure allows us to remove items from shared areas and dispose of them.

We are sure that you understand the importance of keeping residents safe by having clear shared areas and we look forward to your continued help.

You can view important information about preventing fires, planning escape, risk assessments and commitments from your landlord, in our information about fire safety.