We do not cover your contents as part of the tenancy agreement. It's a good idea to consider what a home contents insurance policy would cover you for, to help you make an informed decision on whether you need one.
Contents insurance is designed to help protect your possessions. No matter how careful you are, there's always a risk that your belongings could be broken, damaged or stolen, so home contents insurance can help provide peace of mind.
To help you decide whether home contents insurance is right for you, we have teamed up with Thistle Tenant Risks and Ageas Insurance Ltd who provide the Crystal Insurance Scheme, a specialist tenants contents insurance policy.
The Crystal Insurance Scheme can offer you insurance for the contents of your home including cover for items such as:
For more information or to request a call back, visit Crystal Insurance Scheme or call Thistle Tenant Risks on 0345 450 7286. You can also ask your housing officer or email firstname.lastname@example.org an application pack.
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We explain what condensation is and how you can reduce it. Remember: prevention is better and cheaper than cure!
During cold weather, the warm air in a property - from things like cooking, bathing and even breathing - holds moisture. When this moisture meets the cold surfaces in rooms, it changes from being a vapour into a liquid. This is condensation, and it usually occurs at night when temperatures drop.
Here are three easy steps to reduce the risk.
Our free Local Energy Advice Programme (LEAP) service aims to help eligible residents stay warm and well. To book a free visit from a fully trained Green Doctor visit LEAP or call 0800 060 7567.
Antisocial behaviour includes:
Children playing is not antisocial behaviour.
We have a policy on antisocial behaviour (PDF), and will investigate allegations of antisocial behaviour and take legal action if necessary. To report antisocial behaviour:
For more information, contact your neighbourhood officer or sheltered housing officer.
The COVID-19 pandemic has caused huge challenges for our residents. If you're out of work or training, there is support available to help you access work or training opportunities.
The employment and skills support route map (PDF) sets out national and local programs in six different pathways, depending on your support needs.
If you're unsure where to start, you can get advice and guidance from the following organisations: