Tenants renting from a private landlord have the right to a decent standard of home, free from health and safety risks. If you are a private tenant and are having problems with disrepair contact our Housing Enforcement team on 020 8379 1000, Monday to Friday 9am to 5pm.
Our team works to improve housing conditions for tenants renting privately in the borough. Housing Enforcement Officers liaise with landlords and agents to fix disrepair. If the landlord is reluctant or refuses to carry out reported repairs, enforcement action may be taken.
The Department for Communities and Local Government have produced a repairs guide for landlords and tenants (PDF).
A common problem that arises in many homes is condensation and mould growth. To prevent condensation:
Black mould is caused by condensation and can be removed with fungicides available in most DIY stores. After treatment and removal, the affected areas can be redecorated using anti-fungal paint. If wallpaper is affected, it’s best to remove it and treat the wall. Damaged plaster may need to be removed, affected clothing should be dry cleaned and carpets should be shampooed and dried.