You can appeal a Penalty Charge Notice, also known as a parking ticket or fine, if you feel you have been charged unfairly. You must make your appeal before you pay for the charge unless your vehicle has been removed. We will put the charge on hold until we have made a decision about your case.
You can view our CCTV and other images to see if you were following parking and traffic restrictions. You will need your Penalty Charge Notice number and vehicle registration number. If you have lost your Penalty Charge Notice number and wish to pay or appeal, email email@example.com for the details.
For our annual records of collected parking charge fees, refer to our parking statistics and reports.
For notices left on your vehicle by traffic wardens, you will be able to make an informal appeal if you respond before the given date on the notice. You will need to provide the notice number, vehicle registration number and any other supporting documents.
You are not allowed to park on the pavement at any time unless there is an official pavement parking space. In these instances, make sure you are within the lines and the area marked by signs or you may receive a Penalty Charge Notice.
You will have to pay the charge if you left your vehicle to get change for the meter, or if a family member or friend borrowed your car during the time you received the notice.
You can attach copies of the documents when you apply online or send it to:
PO Box 65732
If you don’t respond to notices left on your vehicle, you will receive a Notice to Owner and can make a formal appeal to us by the given date. If you get a Penalty Charge Notice in the post, it will also be considered as a Notice to Owner. You can make a formal appeal to us by the given date.
If we decide that your appeal is valid, you will receive a Notice of Acceptance and we will cancel the charge.
If we decide that your appeal is not valid, you will receive a Notice of Rejection and an appeal form. If you would like to further appeal, you can do this online with London Tribunals or send your completed appeal form to:
P.O. Box 530
An appeal cannot be made to London Tribunals unless you have received a Notice of Rejection and an appeal form, as you will need the verification number on the Notice of Rejection.
If you ultimately still haven’t paid the charge, we can send a debt collection agency to recover the payment and their service costs directly from you.