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Vehicle removals

We may remove your vehicle if you did not follow parking restrictions.

You will need to pay a fee and have the correct supporting documents to release your car. You can pick up your vehicle at:

Crown Road Vehicle Park
Unit 2 Crown Road
Enfield
EN1 1TH

Telephone: 020 8443 0602

Hours: open 24 hours a day, seven days a week

Vehicle release charges
Type Price
Release charge £200
Penalty Charge Notice (PCN) Varies
Storage charge £40 after the first day

We accept all payments methods except American Express and cheques.

You will also need to bring two supporting documents to release your vehicle, one from each of the lists below.

Owner details:

  • Bank statement (within the last three months)
  • Latest council tax bill
  • Utility bill (within the last three months)
  • Valid full driving licence

Vehicle details:

  • Company car letter showing the name of the driver, address and vehicle registration number
  • Hire/courtesy/lease agreement
  • Valid certificate of insurance
  • Vehicle registration certificate (log book)

If you want to collect a vehicle on behalf of the owner, you must bring a signed letter from the owner giving permission and stating proof of ownership. We will also require identification from the person collecting the vehicle.

Appeal against removals

You can appeal the decision to remove your vehicle within 28 days after you picked up your vehicle and have paid the charges. For more information, contact us at:

Parking Adjudication
P.O. Box 52
Enfield Council
Civic Centre
Silver Street
Enfield
EN1 3XA

Appeal a vehicle removal

Trace your vehicle

You can trace a vehicle towed away by any London council by visiting TRACE. This service is available anytime and will tell you which car pound the vehicle has been taken to and how to get it released.

You can also text ‘TRACE’ followed by your vehicle’s registration mark to 66663* or call their helpdesk on 0300 077 0100*

*Charges may apply for this service.