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Freedom Passes

Disabled person's Freedom Pass

A disabled person's Freedom Pass allows free travel across London and free bus journeys nationally. To apply, you must live in Enfield, be under 65 and have a statutory disability or serious mobility problem. You will need to provide proof of identity, address and any benefits you receive. If your application is successful, we will require a photograph of you for your disabled person’s Freedom Pass. We will contact you shortly after your application with details on how to upload this. You have ten working days to upload your evidence. Failure to do so will result in your application being closed, and you will need to re-apply.

We aim to process your application within twenty working days of receiving the information required.

You do not need to apply if you are under 18, as you are automatically entitled to free or discounted travel. For more information, visit TFL.

Apply for a disabled person's Freedom Pass Apply on behalf of someone else

If you’re unable to complete the online application form, you can get help by visiting Enfield Civic Centre or Enfield libraries.

You can also contact Customer Services on 020 8379 1000 to arrange for Concessionary Travel to call you to help complete the form.

Applications are for individuals and not businesses. If you're signed into a business account, you should log out and continue as a guest. Both business and individuals may apply on behalf of someone else. If you’re applying on behalf of someone else, all evidence you upload to support the application should be for that person.

Disabled person's Freedom Pass renewal 2020

If your current Freedom Pass expires on 31 March 2020, you will receive a letter from Concessionary Travel with details on how to renew your pass. If you don't respond to the letter, your Freedom Pass will expire.

Renew a disabled person's Freedom Pass

If your renewal is successful, London Councils will send you a letter in the first week of February 2020. This will contain details of what you need to do next.

Older person's Freedom Pass

An older person's Freedom Pass allows free travel across London and free bus journeys nationally. To apply, you must live in Enfield and be over 65. Before applying, you should check if you are eligible.

Apply for an older person’s Freedom Pass

You can no longer renew your Freedom Pass through the post office or on the phone. If your pass expires, you must renew it through London Councils.

Older person's Freedom Pass renewal 2020

If your current Freedom Pass expires on 31 March 2020, you will receive your new pass automatically before then. You can make sure you are still eligible for the Freedom Pass by visiting London Councils.

If the address held by the Freedom Pass team doesn’t match your current address, you may not receive a new pass when your current one expires.

Change of address

If you have a Freedom Pass and you have moved in the last five years, you must tell the London Councils Freedom Pass team.

You will need to send proof of your address by email to info@freedompass.org or by post to:

Freedom Pass
PO Box 6618
Arbroath
DD11 9AT

To view the list of accepted documents, visit London councils.

The deadline to update your address is Friday 17 January 2020.

Problems with your Freedom Pass

You must inform London Councils if your Freedom Pass:

  • has been lost or stolen – a stolen pass must be reported to the police to get a crime reference number
  • is faulty or has stopped working - you will be charged £12 to replace a faulty, lost or damaged pass
  • if you change your name and address - this service is free.

 A stolen pass will be replaced for free if you have a crime reference number.

60+ London Oyster photocard (Mayor's Pass)

If you're over 60, but not yet eligible for an older person's Freedom Pass, you can apply for a 60+ London Oyster photocard.

Apply for a 60+ London Oyster photocard