A disabled person's Freedom Pass allows free travel across London and free bus journeys nationally. To apply, you must live in Enfield, be under 65 and have a statutory disability or serious mobility problem. You will need to provide proof of identity, address and any benefits you receive. If your application is successful, we will require a photograph of you for your disabled person’s Freedom Pass. We will contact you shortly after your application with details on how to upload this. You have ten working days to upload your evidence. Failure to do so will result in your application being closed, and you will need to re-apply.
We aim to process your application within twenty working days of receiving the information required.
You do not need to apply if you are under 18, as you are automatically entitled to free or discounted travel. For more information, visit TFL.
You can also contact Customer Services on 020 8379 1000 to arrange for Concessionary Travel to call you to help complete the form.
Applications are for individuals and not businesses. If you're signed into a business account, you should log out and continue as a guest. Both business and individuals may apply on behalf of someone else. If you’re applying on behalf of someone else, all evidence you upload to support the application should be for that person.
If your current Freedom Pass expires on 31 March 2020, you will receive a letter from Concessionary Travel with details on how to renew your pass. If you don't respond to the letter, your Freedom Pass will expire.
If your renewal is successful, London Councils will send you a letter in the first week of February 2020. This will contain details of what you need to do next.
An older person's Freedom Pass allows free travel across London and free bus journeys nationally. To apply, you must live in Enfield and be over 65. Before applying, you should check if you are eligible.
You can no longer renew your Freedom Pass through the post office or on the phone. If your pass expires, you must renew it through London Councils.
If your current Freedom Pass expires on 31 March 2020, you will receive your new pass automatically before then. You can make sure you are still eligible for the Freedom Pass by visiting London Councils.
If the address held by the Freedom Pass team doesn’t match your current address, you may not receive a new pass when your current one expires.
If you have a Freedom Pass and you have moved in the last five years, you must tell the London Councils Freedom Pass team.
You will need to send proof of your address by email to email@example.com or by post to:
PO Box 6618
To view the list of accepted documents, visit London councils.
The deadline to update your address is Friday 17 January 2020.
You must inform London Councils if your Freedom Pass:
A stolen pass will be replaced for free if you have a crime reference number.
If you're over 60, but not yet eligible for an older person's Freedom Pass, you can apply for a 60+ London Oyster photocard.