We maintain road drainage such as:
Road drains flow to rivers and polluting these structures will ultimately pollute our watercourses.
We will investigate problems with a road drain. After heavy rainfall, wait to see if the water clears before making a report.
If the problem is an emergency and may cause an accident, contact us on 020 8379 1000.
If you notice a problem with a road drain in a council owned or ex-council owned property, contact the estate officer. You should report issues with drains on private roads or forecourts to the land owner.
Contact Thames Water if you see a sewer problem or a water leak causing standing water on the road.
Make sure that your plumbing and sewers are connected correctly to prevent pollution of our rivers.
We can retrieve items from a road gully for a £186 fee. This service isn’t available out of hours and the fee applies even if the item can’t be retrieved.