We regularly inspect and maintain street furniture in the borough. You can help us by reporting damaged and missing street furniture such as benches, bollards, fences, guard rails, posts and and non-illuminated signs.
If you see an accident involving street furniture, you can help us by providing detailed information such as:
We will investigate the problem within ten working days. If we think the damage may be dangerous based on the information you give us, we aim to investigate sooner. If we find it is dangerous, we will repair the damage within 24 hours.
All other necessary repairs which aren't dangerous will be made within 30 days after investigation. Please note, not all problems that are reported will need repair. We will continue to monitor any outstanding problems.
We can also recover repair costs from the person responsible.
If you think the problem is an emergency and may cause an accident, contact us on 020 8379 1000.