Read further information about council services and opening hours.
For homelessness prevention and support, visit our housing advisory service page.
If you’re threatened with homelessness, email email@example.com with your name, address, phone number and a description of the help you need. If you’re at imminent risk of homelessness, make the subject of your email ‘IMMINENT HOMELESSNESS’.
If you are homeless and need support or advice, you can call 020 3821 1769 during office hours, or 020 8379 1000 out of hours.
Email firstname.lastname@example.org if you need to submit information to support an application to join the housing register.
If you’re from a specified public body and know someone at risk of being made homeless or currently homeless, find out more about duty to refer.
If you’re in temporary accommodation (nightly paid), first report repair issues to your managing agent. If the issue is not resolved, email email@example.com, or call 020 8379 1000 and choose option 4.
If you’re in temporary accommodation (leased property), first report repair issues to your managing agent. For issues relating to your tenancy, email firstname.lastname@example.org.