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Contact tracing

If you have received a phone call, text message or email about contact tracing and need to speak to Environmental Health, you can:

Don’t use the email address or phone number above if you're trying to book a COVID-19 test. For information about Enfield testing sites, see COVID-19 testing in Enfield.

Self-isolation support

The government has introduced a Test and Trace Self-Isolation Support Payment of £500. For more information and to start the application process, see our financial hardship page. If you still need further help, you can complete our financial support referral form.

NHS COVID-19 app

The NHS COVID-19 app is available to download. The app has several tools to protect people including:

  • contact tracing checking into venues through an in-built QR code scanner
  • risk alerts by postcode
  • symptom checker
  • test booking

Importantly, the app alerts people at risk of coronavirus, asking them to isolate before they potentially pass the virus on to others. The more people who use the app and self-isolate when alerted, the more chance we have to stop infection rates from rising.

You can download the app using your smart phone or device either from the Google Play Store or the Apple App Store.

You can find out more information at NHS COVID-19