Enfield stands together

Enfield Council and its partners came together to support the community during the lockdown restrictions issued due to the COVID-19 crisis.

Thankfully the number of people with the virus, and so the risk to you, is coming down. As lockdown restrictions are being eased and those shielding no longer have to, it will be easier for you to see family and friends and also go out to get essential items such as shopping or your medication.

When you go out you should remain cautious and follow strict social distancing as much as possible. Remember to wash your hands when you get back home.

We advise you to wear a face covering when you're out and about. This can be a scarf, bandana, washable mask, disposable mask or home-made face covering. You do have to wear a face covering if you go on public transport or visit any indoor retail shops. Some other places may ask you to wear one, such as hospitals. See the government guidelines to making and wearing a face covering at GOV.UK.

If you have symptoms of coronavirus you must book a test as soon as possible.

The main symptoms of coronavirus are:

a high temperature
a new, continuous cough
a loss or change to your sense of smell or taste

You can book a test by ringing 119 or by visiting NHS UK.

If you have symptoms, both people you live with and anyone in your support bubble must self-isolate until you've been tested and got your result.

If you have come into contact with someone who has coronavirus, you can find out more about what to do by visiting NHS UK.

Getting your shopping

If you can't get out to the shops, supermarkets have increased the number of delivery slots and are offering priority slots to the elderly and vulnerable. There are also a number of local shops and businesses offering home deliveries, including:

Most retailers have social distancing measures in place to make sure both staff and shoppers are kept as safe as possible. All shoppers must now wear a face covering whilst shopping, which should lower the risk of the virus spreading.

Getting your medication

Some pharmacies offer home deliveries and a repeat prescription service. Contact your local pharmacy and GP surgery to find out more. You may find the below helpful:

Are you struggling financially?

COVID-19 has caused many residents immediate financial hardship, due to loss of employment or changes to income. This could leave you with no income and affect your ability to pay for essentials, such as food, Council Tax, rent, mortgage and other household bills.

Check the advice and information on our financial hardship page and if you still need further help, you can complete our financial support referral form.

If you're in crisis now and can't afford food or essential items, or need help completing the financial support referral form, ring 020 8379 1000.

North Enfield Food Bank may be able to offer you support if you find yourself in a situation where you are financially struggling to buy food. For more information call 07826 542119 or visit North Enfield Foodbank.

If you still need support

Support will continue to be available through the NHS Volunteer Responder Scheme beyond the end of July. NHS Volunteer Responders can support you with:

collecting shopping, medication (if your friends and family can't collect them for you) or other essential supplies
a regular, friendly phone call which can be provided by different volunteers each time or by someone who is also shielding and will stay in contact for several weeks
transport to medical appointments

To arrange support call 0808 196 3646 between 8am and 8pm, or if you need transport support speak to your health care professional. For more information visit NHS Volunteer Responders.

Other useful contacts:

Stay up to date with council news and service updates by signing up to our digital newsletters
Age UK Enfield - 020 8375 4120
Citizens Advice Enfield - 0300 330 1167
North Enfield Foodbank - 07826 542119
Friends Against Scams
Enfield Voluntary Action
MyLife Enfield
Domestic violence helpline - 0800 923 9009

Always dial 999 if an ambulance or the police are required.

Community Pantry

Enfield Stands Together is working in partnership with The Felix Project to operate the Community Pantry. The Felix Project collects fresh, nutritious food that can't be sold. They deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.

If you run a community charity that is cooking food for local people, please register with the Felix Project using their online form.