Local support - Enfield stands together

Local community support is available to help people get necessary items such as food, medication, and advice on financial hardship, particularly during times when restrictions are increased to slow the spread of COVID-19.

Getting your shopping

If you can't get to the shops, supermarkets have increased the number of delivery slots and are offering priority slots to the elderly and vulnerable. There are also a number of local shops and businesses offering home deliveries, including:

Retailers are legally required to put measures in place to protect staff and shoppers from coronavirus. It’s also a legal requirement for shoppers to wear a face covering whilst shopping, unless they have a valid legal exemption. Staff must also wear a face covering while in a public facing area, unless they have an exemption. These measures should help to lower the risk of the virus spreading.

Getting your medication

If you need to self-isolate, you may not be able to get to a chemist. If you have prescription medication, check if your chemist will deliver to you. Some pharmacies offer home deliveries and a repeat prescription service.

Contact your local pharmacy or GP surgery to find out more. You may also find these links useful:

If you are struggling financially

COVID-19 has caused many residents immediate financial hardship, because you have lost your job or your income has dropped.

This might affect your ability to pay for essentials, such as food, utility bills and council tax, rent, mortgage and other household bills.

Check the advice and information on our financial hardship page and if you still need further help, you can complete our financial support referral form.

If you're in crisis now and can't afford food or essential items, or need help completing the financial support referral form, ring 020 8379 1000.

North Enfield Food Bank may be able to offer you support if you find yourself in a situation where you are financially struggling to buy food. For more information call 07826 542119 or visit North Enfield Foodbank.

Self-isolation payments

From 28 September 2020, the government introduced a Test and Trace Self-Isolation Support payment of £500, for people who need to self-isolate for two weeks and can’t work from home.

If you want to apply, you must do so within two weeks of the final date of your isolation period. It’s important that you provide all the information and evidence asked for.

Visit our self-isolation payments page to apply.

If you still need support

If you’re vulnerable and struggling to cope, NHS Volunteer Responders can help you by:

collecting shopping, medication (if your friends and family can't collect them for you) or other essential supplies
making a regular, friendly phone call which can be provided by different volunteers each time or by someone who is also shielding and will stay in contact for several weeks
helping with transportation to medical appointments

To arrange support call 0808 196 3646 between 8am and 8pm, or if you need transport support speak to your health care professional. For more information visit NHS Volunteer Responders.

Other useful contacts:

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Age UK Enfield - 020 8375 4120
Citizens Advice Enfield - 0300 330 1167
North Enfield Foodbank - 07826 542119
Friends Against Scams
Enfield Voluntary Action
MyLife Enfield
Domestic violence helpline - 0800 923 9009

Always dial 999 if an ambulance or the police are required.

Community Pantry

Enfield Stands Together is working in partnership with The Felix Project to operate the Community Pantry. The Felix Project collects fresh, nutritious food that can't be sold. They deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.

If you run a community charity that is cooking food for local people, please register with the Felix Project using their online form.